Poor customer service at restaurants

Seemed like a theme this weekend. Friday night we were out for dinner with P's family for his Mom and Dad's birthdays. A lot of the food was delivered cold. The waiter was not so good about handling this situation, to the fact it felt like he thought we were lying. And even when he brought back my sister-in-laws it was still cold. I ate some of my meal, at the restaurant, but it wasn't that hot. And a baked potato should not be cooked so much that it tastes like mashed potatoes. I brought home most of my steak and mushrooms and ate them for lunch yesterday, the meat was so fatty, GROSS I didn't eat much of it. Very disappointing. The manger and waiter didn't really seem to care all the much about making us happy, only to try to blame the kitchen. Today the kids and I went to JIB for lunch. The guy taking our order couldn't seem to stop filling up the little bags for future salad orders, to take our order or repeat that he got it right. He handed me the receipt and asked me to check if it was right. S decided she wanted something else, after I paid for everything else. The first order was called to us, pretty quickly, but my curly fries were very hard and cold. And my burger that I asked for extra sauce on, had extra mustard instead. I don't complain, just wipe the mustard off and ask J to go ask for some sauce and S's order. The manager didn't believe we ordered this item, and told him it belonged to someone else. What? They must have given it to someone else, because when I went to the counter and still had to fight with the manger, he got someone to start cooking the item. The manager never apologized for the mistake. He did get the sauce for me, but had to finish talking to the guy at the grill about something personal first, now my burger is also cold. UGH. The manger did at least bring S her food when it was done cooking, only she can't eat it because it's too hot, and the rest of us were done eating, and she was full because she ate most of my cold fries.